Privacy Policy
Effective Date: August 7, 2026
Bayou Geeks ("Bayou Geeks," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company or business name
- Billing and payment-related information
- Information submitted through forms
- Information submitted during consultations
- Information provided through our AI chat assistant
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring website or source
- Cookie and analytics information
How We Use Information
We may use collected information to:
- Respond to inquiries
- Schedule consultations
- Provide our services
- Configure and manage customer solutions
- Process transactions
- Communicate with customers
- Provide customer support
- Improve our website and services
- Analyze website traffic and usage
- Send service-related communications
- Send marketing communications where permitted
- Detect fraud, abuse, or security issues
- Comply with legal obligations
AI Conversations
Our website may use artificial intelligence tools to answer questions, recommend services, collect lead information, and assist visitors.
By using our AI chat assistant, you acknowledge that conversations may be recorded, analyzed, stored, and used to improve our services and customer experience.
Please do not submit confidential, financial, medical, authentication credentials, or other highly sensitive information through the AI chat unless specifically requested through an authorized and secure process.
AI-generated responses may occasionally contain errors. Visitors should verify important information before relying upon it.
SMS and Email Communications
If you provide your phone number or email address, Bayou Geeks may use that information to respond to your inquiry or provide requested communications.
Where required, marketing communications will only be sent with appropriate consent.
Users may opt out of marketing emails using the unsubscribe link provided in those emails.
Users may opt out of SMS messages by replying STOP where supported.
Message and data rates may apply.
Consent to receive marketing communications is not a condition of purchasing Bayou Geeks services.
Third-Party Service Providers
We may use third-party service providers to operate our business and deliver services.
These may include providers related to:
- Website hosting
- CRM and customer communication
- Payment processing
- SMS and telephone communications
- Analytics
- Artificial intelligence
- Advertising
- Scheduling
- Cloud infrastructure
Examples may include GoHighLevel/LeadConnector, Stripe, Twilio, Google, Microsoft, Meta, and AI service providers.
These providers process information according to their own privacy policies and contractual obligations.
Information Sharing
Bayou Geeks does not sell personal information in the traditional sense of selling customer data for money.
We may share information with service providers when necessary to operate our business, fulfill customer requests, provide services, process payments, comply with law, or protect our legal rights.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain information only as long as reasonably necessary for business, contractual, legal, accounting, security, and operational purposes.
Your Privacy Rights
Depending on your location and applicable law, you may have rights related to accessing, correcting, deleting, or restricting the use of personal information.
To submit a privacy request, contact Bayou Geeks.
Children's Privacy
Our services are intended for businesses and adults. Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Contact Us
Bayou Geeks
Website: bayougeeks.com
Email: support@bayougeeks.com